Bob Wyber Jewellery Artist
 

Ordering, Payment and Courier Costs

Please note: I no longer send out of New Zealand. 

Proposed purchases:
  initial email contact will need to be made, stating the reference number and description of the proposed purchase and the physical address for delivery. I will then send you my ANZ account details, or, if you prefer to use your credit/debit card, then my PayPal address.

All the pieces shown on this site with a price, actually exist, are kept apart from my other work, and can usually be dispatched the next working day following the purchase price and relevant freight costs being deposited into my account. 

Packing prior to shipping:   I make every effort to ensure that items arrive safely. Every item is packed with care. Earrings are individually wrapped to avoid rubbing. Pendants have their cables packed seperately and flat to avoid damage. 

Payment:  Direct deposit to my ANZ  bank account, in Dunedin, New Zealand,  You will need to contact me for the account number.

Local and overseas based clients with a NZ address for delivery:  All pieces will be sent via Signature Required Courier Post. Courier Post offer an overnight service to the main urban areas as well as to some smaller towns. I do not send on Fridays, or on the day before a Public Holiday, as very small packages can inexplicably "evaoporate" or "get mislaid" if they are left unattended and sitting somewhere for a few days along the journey. 

Delivery Costs
a) The cost of the Signature Required Courier bag is included in the price of the items, (except for all Close Outs) 
b) Close Outs:    A Courier Cost of $8.50 is in addition.

Dunedin area clients:  should you choose, you may collect your order in person.

Intending Clients with an overseas delivery address:  I regret that I no longer ship out of New Zealand.

The reasons are very simple. The costs are prohibitive.
NZ Post specifically precludes the carriage of Jewellery. The International Courier cost, even to our closest neighbour Australia, is 7 times more expensives than it is within NZ. Northern hemisphere destinations are more expensive again. The outward cost from NZ is usually substantially greater than the inward cost for the same sized package from the same nominated country. 
Most intending purchasers, when I supply them with the current day's International Courier price quote, tend to think that I am trying to rip them off, and I never hear from them again.
I am not ripping people off. The costs are simply prohibitive and beyond my control.
To permanantly overcome this frustrating and time consuming issue, I no longer send to any address other than within NZ.
Sorry, but that is the unfortunate economic reality of this modern world.
 

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